Techstars alumni, SimbaPay in collaboration with Interswitch announces the launch of a remittance chatbot, to enable SMS based Pan-Africa digital money transfer
SimbaPay (www.SimbaPay.com) – a London based digital money transfer provider – today announced the launch of an AI (Artificial Intelligence) powered chatbot service which now makes International Money Transfer (remittance) possible with only an SMS. The SimbaPay chatbot will also enable 24/7 instant customer service for its customers across Africa and Europe.
“We’re thrilled at the prospect of the chatbot service resolving most customer enquiries instantly at any time of day or night” said Daniel Howard, CTO for SimbaPay. “Another major objective we achieved with the chatbot service is that it also works without internet. This means customers with a mobile phone, even a basic phone without internet access, can access the SimbaPay chatbot using SMS”.
Speaking on the Interswitch (www.InterswitchGroup.com) partnership with SimbaPay, Paul Mwaura Ndichu, CEO Interswitch East Africa (K) said, “Interswitch is proud to be associated with a company as innovative as SimbaPay which is continually looking to improve and expand its product offering. We will continue to collaborate in development of products and services that contribute to expansion of the fintech space”