Kenya Power prepaid tokens to go offline for two days


Kenya Power has advised its prepaid customers to buy their tokens before the end of the day ahead of a scheduled shutdown of prepaid services on Tuesday and Wednesday for routine maintenance.

In a statement, the company says the move is intended to boost efficiency of service delivery to their customers.

As such, prepaid services which include buying tokens through paybill 888880 will not be available.

Other prepaid tokens buying outlets such as banking halls and vendor outlets will also be affected.

However, Postpaid bill payments via 888888 and other payment outlets including their banking hall will not be affected.


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